Last Updated: February 2, 2026
1. Introduction
Prepvio (“we,” “our,” or “us”) is a marketplace platform that connects Clients with independent service providers (“Preppers”) for logistics-related services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the Prepvio platform.
2. Information We Collect
We collect personal information necessary to operate and improve our services, including:
Account Information: name, username, email address, phone number, and account type (Client or Prepper).
Verification Information: identity documents where verification is required.
Profile Information: business details, service descriptions, and photos you choose to upload.
Payment Information: transaction records and limited payment details processed through third-party payment providers.
Communication Data: messages, support tickets, and email communications.
Usage Information: IP address, device type, browser type, and activity logs.
Cookies: small files stored on your device to improve platform functionality and experience.
3. How We Use Your Information
We use collected information solely to:
Provide and operate the marketplace platform.
Facilitate bookings and payments between Clients and Preppers.
Enable messaging and customer support.
Improve platform features and user experience.
Detect and prevent fraud or misuse.
Comply with legal and regulatory requirements.
4. Sharing of Information
Prepvio does not sell your personal information. We may share data only in limited circumstances:
With other users: limited profile and booking-related details necessary to complete transactions.
With service providers: payment processors, hosting providers, and analytics services.
With legal authorities: when required by law or to protect rights and safety.
In business transfers: if Prepvio is merged, acquired, or reorganized.
5. Data Security
We use administrative, technical, and physical safeguards to protect your data, including:
Encrypted connections (HTTPS/TLS).
Password hashing and secure authentication.
Restricted access to sensitive information.
While we take reasonable steps to protect your information, no system is completely secure and we cannot guarantee absolute security.
6. Your Rights
You may have the right to:
Access the personal information we hold about you.
Request correction or update of your data.
Request deletion of your account and data, subject to legal retention requirements.
Opt out of non-essential marketing communications.
Requests may be submitted through your account dashboard or by contacting support.
7. Data Retention
We retain personal data only as long as necessary to provide our services or meet legal obligations. Transaction and dispute records may be retained for accounting and compliance purposes.
8. International Transfers
Your data may be processed in countries outside your country of residence. By using Prepvio, you consent to such transfers where legally permitted and protected by appropriate safeguards.
9. Children’s Privacy
Prepvio is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be posted on the platform and, where required, communicated by email or notice. Continued use of the platform constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Email: support@prepvio.com
By using Prepvio, you consent to the collection and use of information as described in this Privacy Policy.
Payment model:
Option 1 : 2% commission +$9.99/ month subscription
Option 2: 5% Fix commission per order